With today’s economy, business are always looking for ways to “save”
on expenses. That makes perfect sense
when there is limited GDP growth, competition is fierce and margins are
constantly under attack. Many times,
this method is over-applied to areas of your income statement that are revenue
generators. It is important not to
confuse accounting and business operations.
From an accounting stand-point, Marketing is an expense. From a business operations stand-point,
Marketing should be viewed as a revenue-generating, return-producing
INVESTMENT. Any Marketing that is not
achieving those goals, should be closely scrutinized because when Marketing
solutions are done properly, they will produce revenue and they will generate a
positive Return on Investment (ROI).
Pay-Per-Click (PPC) advertising is one of the most direct forms of
Marketing that, when implemented properly, will produce an ROI. Even when your budget is limited or even
anemic, there are ways to implement PPC so that it will achieve your financial
objectives.
The first step in beginning any PPC
campaign is figuring out what budget you have to work with. Once you have figured out that number, there
are some key decisions that will need to be made to ensure your PPC campaign
produces the results you are seeking.
The first thing you should evaluate
is the profitability of your products and services. This involves a combination of two things…. The
gross margin each product/service produces and the volume of that product/service
you are operationally setup to handle.
So for example, you may make a very large gross margin on selling
Tankless Hot Water Heaters, but you may only be setup to install one of those
every 2 days due to the qualifications and availability of your installation
crew. Look at both and isolate the
highest profit producing products/services that you can also support in volume
and you are off to a great start.
The second thing you should look at
is the geographic parameters of where you obtain your most profitable
customers. You may serve the entire
Metropolitan area, but you may also make the lions-share of your profit from 3
zip codes. In looking at this time
and time again, the 80/20 rule seems to almost always prove out here…. 80%
of the profit comes from 20% of the servable market. Identify your most profitable geography and
focus on generating more business from them.
Now that you have these elements in
place, you can make some decisions. With
a constrained budget, you also want to constrain the scope of your PPC
campaign. You do that by focusing on the
most profitable products/services and also the most profitable geography. The goal here is to keep the scope of the
campaign consistent with the size of the budget. To borrow a fishing analogy, we are using our
best bait to fish in the smallest pond that is stocked with the maximum amount
of the most desirable fish.
In closing, remember that most
businesses start out their PPC investments with a small budget and then grow
them over time. PPC works when
implemented methodically and strategically and the results are measured and
monitored.
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